At T1Xperts (registered as Ocean Orb Pty Ltd), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Information, in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and international standards such as the General Data Protection Regulation (GDPR), where applicable.

You can access this policy on our website at www.t1xperts.com.au.

What is Personal Information and Why Do We Collect It?

Personal Information refers to information or opinions that identify an individual. Examples include:

• Names
• Addresses
• Email addresses
• Phone numbers

We collect Personal Information through:

• Direct interactions, such as interviews, correspondence, or phone calls
• Our website (www.t1xperts.com.au)
• Emails and cookies
• Publicly available sources and third parties

We collect Personal Information primarily to provide our services, communicate with you, and deliver marketing materials. We may use it for secondary purposes closely related to the primary purpose, where such use would be reasonably expected.

You can opt-out of our marketing communications at any time by contacting us in writing.

Sensitive Information

Sensitive Information, as defined by the Privacy Act 1988, includes details about:

• Racial or ethnic origin
• Political opinions
• Religious beliefs
• Health information

We will only use Sensitive Information:

• For the purpose for which it was collected
• For directly related secondary purposes
• With your consent, or as required by law

Third-Party Disclosure

We may collect Personal Information from third parties when it is not practicable to collect it directly from you. In such cases, we take reasonable steps to ensure you are aware of this collection.

Your Personal Information may be disclosed:

• To third parties with your consent
• As required or authorized by law

We do not guarantee the privacy practices of third-party websites linked on our platform.

Security of Personal Information

We take reasonable steps to secure your Personal Information from unauthorized access, misuse, or loss. When your Personal Information is no longer required, we will securely destroy or de-identify it.

Client files containing Personal Information are retained for a minimum of 7 years, in accordance with legal and regulatory obligations.

Access to Your Personal Information

You may request access to the Personal Information we hold about you. To do so, please contact us in writing.

We do not charge a fee for access requests but may charge administrative fees for copies. To protect your information, we may require identification before releasing data.

Maintaining the Accuracy of Your Information

It is important to us that your Personal Information is accurate and up-to-date. If you believe the information we hold is inaccurate, incomplete, or outdated, please notify us promptly.

Policy Updates

This Privacy Policy may change periodically. The latest version will always be available at www.t1xperts.com.au.

Complaints and Enquiries

If you have any questions or concerns about this Privacy Policy or our handling of your Personal Information, please contact us at:

T1Xperts (Ocean Orb Pty Ltd)
PO BOX 115, Hampton Park VIC 3976, AUS
Email: info@t1xperts.com.au
Phone: +61 8 8121 4154